FREQUENTLY ASKED QUESTIONS
RA online events and programs are designed to deliver inspiring speakers, valuable takeaways, networking, and plenty of “aha” moments within an immersive story. Enjoy a unique, long-form interactive experience of participation and learning from the safety of your home or office.
You will join the online conference via desktop, laptop, or mobile device. After logging in, you will enter the lobby area where you can easily access different spaces of the event:
KEYNOTES – Attend scheduled keynotes with live Q&A on opening day (sessions are archived)
CONNECT – Interact with speakers and attendees to shape the presentation
VIDEOS – View on-demand video presentations
RESOURCES – Download collateral and informational documents
HELP CENTER – Receive support for any technical issues you have while interacting in the virtual event
LOUNGE – Communicate and network with attendees apart from the content
EXHIBITORS – Visit the sponsors of the event
From the participant perspective it is just like any other remote meeting: you need an internet connection, online-conference application installed to the device or accessible through a browser, and decent-quality speakers or headphones.
In most cases firewalls will not pose a problem. You should be able to participate in the entire event even if your company has a firewall in place. There is a port checker in the system check. This will allow you to see any potential issues. Run the System Check here.
You will be able to log in via your laptop or desktop computer, iOS, Android or Windows mobile device. We’ll send you an email with login instructions one week before the conference opens. We will also send out an email reminder one day before. To ensure delivery to your inbox, please whitelist firstname.lastname@example.org
You will be able to apply your promo code during the final step of the checkout process, right before you submit your order.
Once paid the registration fee is non-refundable, non-transferable and non-exchangeable.